Privacy Statement

Introduction

This website and associated social media pages is maintained and administered by the Perth Region Tourism Organisation Inc. (PRTO), trading as Destination Perth. This policy sets out the manner in which the PRTO will deal with personal data and the information submitted to it through this website or social media channel by members of the public.

The policy outlines choices for you to access, update or otherwise take control of your personal data. PRTO collect, process and analyse the data in order to provide you with the information and services available via www.destinationperth.com.au and to provide other forms of information or services through our partners. 

The PRTO's privacy policy is based on, and is consistent with, the National Principles of the Fair Handling of Personal Information, published by the Office of the Privacy Commissioner. The National Principles may be viewed on the Australian Privacy Commissioner's website at www.privacy.gov.au.

If you have queries relating to the policy, please contact the staff of PRTO by email via tourism@experienceperth.com

General

When you visit this website or a Destination Perth social channel, a record of your visit is kept for statistical and research purposes. Similar records may be kept when you use any of the interactive features found in this website or social media channel. The information kept for these purposes is:

  • Your server address
  • Your PSID
  • Your top level domain name (e.g. .com, .gov, .au, .uk, etc.)
  • The date and time you visited this website
  • The pages of this website you accessed, and the documents you downloaded
  • The previous website you visited
  • The type of web browser you used

Cookies, Spotlight technology and pixels or transparent GIF files

In order for you to use this website and social channels, interact with our website  or social channels in the form of promotions and competitions, and opt-in and subscribe to our eNewsletters, PRTO collect personal information that you submit to us and non personal information that is collected by the use of cookies. This information is used to track visitor use of the website or social channels and visitor behavioural patterns and interest based actions taken both on the website, and within digital assets.
PRTO and technology partners employ Spotlight technology Cookies and Pixels or Transparent GIF files to help:

  1. Collect the information referred to under the heading "General" in this policy statement, and save any preferences you may record whilst visiting this website.
  2. Manage online advertising.
  3. Create permission-based email marketing communications

A cookie is a small string of text data that a website can send to your web browser. A cookie cannot extract information from your computer, transmit computer viruses, or capture and transmit your email address. 
You are able to set your browser to not accept cookies. If you delete cookies from your computer's web browser, you may remove the opt-out preference that you have set for this website/organisation. This may also occur if the opt-out cookies set, expire.  
Pixels or transparent GIF files are tiny graphics with a unique identifier, similar in function to cookies.

PRTO uses Google Analytics to analyse usage statistics on our websites. This analysis is performed using data collected from the www.destinationperth.com.au website and is used to improve the web experience of our users. No personally identifiable information is collected by Google Analytics from this website by the use of cookies, however you can opt-out of Google Analytics anonymous user profiling.

Opt-In Information 

Some of the interactive features found in this website may require you to enter personal information, such as your name, country of residence and email address. If you consent to provide data by choosing to opt-in to receiving further information or services from us, PRTO may use the data you provide to update, analyse the accuracy of our records, identify new customers, and provide information and services that may be of interest to you based on your agreement to opt in to receive this information. 

By submitting information to us, you consent to its collection and use by us in accordance with this Privacy Policy. The length of time for which such information is stored may vary according to the purpose for which it has been collected. No such information will be released to any third party without your prior consent, unless the PRTO is compelled to do so by law. Subscribers have the option to op-out of receiving such correspondance at any time.

Use of information 

From time to time, PRTO may use your personal information for promotional purposes such as sending email eNewsletters, special offers and events.
PRTO may also use IP addresses or server addresses to analyse visitor behaviour and gather broader demographic information. IP addresses are not linked to any other personally identifiable information.

Third party share of information 

PRTO may share general demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person. No personal information is disclosed in this manner.

PRTO may occasionally provide your contact information to our partners and affiliates who may, in turn, send you information by, for example, mail or email about their products and services.

On occasion, PRTO may offer a special promotion on the website in conjunction with a third-party service provider, sponsor or promotional partner. PRTO will inform you of the identity of the third-party partner and should the third party provider request your personal information, PRTO will ensure the information is provided before an opt-in or permission is granted by you to share personal information with the third party provider.  

Access to information

Any person or organisation, whether or not a registered user of this website, who believes that PRTO have gathered and stored personal information relating to them, whether through this website or otherwise, may contact us and request to view that information. They may also request the alteration of that information or its removal from our records.

Any such request or request for further details of our privacy statement should be directed to us by email via tourism@destinationperth.com.au or via the Contact Us form on our website.

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